All across the world and throughout many industries, businesses are all in the same boat. We’re all trying to figure out and make the most of this “new normal” brought on by the COVID-19 pandemic.
Here at Yug Technology, we’ve been doing our best to support our local community and employees. We have allowed our employees to work from the safety and solace of their homes.
Our leadership team has encouraged our workers to find time to have virtual coffees, lunches, or even happy hours with their colleagues. We’re also supporting them financially as well as emotionally if they are in some problem due to the consequences of coronavirus.
We’ve also been highly aware of and continuously striving to support our clients. Our team has implemented new policies in response to COVID-19 and the recent market downturn. We’ve been lenient on last-minute budget changes, pulling back on campaigns, and postponing launches.
Our team has also been accommodating and flexible for a client or two when they needed a few extra days to pay an invoice. What’s more, we have begun running more engagement, awareness, and video views on Facebook and Instagram campaigns for our clients as they are less expensive.
Before this, we were taking payment in advance from companies, but now we have allowed them to pay at the end of the month. We have also changed the strategy and work according to their budget.
If nothing else, this experience has taught us to be compassionate and supportive. When so many things are out of our control, it can be normal to feel helpless. However, this signals to us that we can and should focus on things that are within our control.
Taking the time to support and bolster other companies is something within our control. One of the biggest ways to achieve this effort is through online reviews. Online reviews are giving power to the people. Word-of-mouth recommendations are virtual now, and more far-reaching than ever.
Platforms like The Manifest help customers connect with other agencies by looking at their verified, unbiased reviews. In a recent review that we received, our client said, “Project management was very impressive and they have presented the whole project from start to end in a progressive manner.”